@pcora I know... it just makes me sad. Businesses think they need to rely on that but I think it is also a risk for them. Our neighbor didn’t realize we did not answer any message on WhatsApp in the last two years, because we just don‘t have it anymore. „Oh you don‘t have WhatsApp? Well I can then delete your number, right?“ It‘s a synonym for their phone. „Normal“ people cannot distinguish these tools (it’s not the first time I had to see this). I’m a little harder on that. If people don’t even care to communicate with me through standard tools like text messages or phone calls, or with a different app that does exactly the same, it can’t be too important for them to communicate with me at all, so...